You can recall all or selected resources on loan to an individual patron and all loans of a particular Title from all patrons.
Recalling loans performs the following functions:
- Resets the due date to the next date the library is open for each recalled item. Note: Overdue items retain their existing due date.
- For each patron with a target loan, sends your customised email message to the patron's contact requesting the return of the item.
Recall a Loan - Single Patron
Go to: Circulation > locate patron's loan record
Recall a selected resource on loan to a single patron
- Click for each selected loan.
Go to: Reports > Resource
- Locate the resource to be recalled by searching barcode, ISBN or title.
- Uncheck Display information for this copy only located on the right side of the barcode/ISBN field see all copies on loan.
- Click at the top of screen to recall ALL copies of this title on loan
- Click send a recall email to all patrons with current loans of the resource.