Loans are returned by scanning the barcode of the item being returned. By default, all normal loans are recorded in each patron's loan history unless loan history is disabled. Loan statistics are also recorded as configured. Items used within the library, but not formally loaned, can be scanned to keep a record of usage.


Note: You can choose to configure how loan counts will be recorded and reported.


Return Items From Loan


To return items from normal loan:
  1. - return one or more loans in a batches from the circulation page, or
  2. - return one or more loans in a batches from the header of any page.
  3. Returns dialog box will display relevant notes on return messages that may need acknowledgement, or advisory messages which do not need any action taken. Note: Configure Audio Events to set a beep for returns processing.
  4. - lock the Returns dialog box to retain the logged contents in the dialog until unlocked and the screen is closed. Note: This is helpful if you need to see last 10 returns.
  5. - click to register items that have been used within the library without being formally checked out or borrowed. Note: These are usually items that have been removed from the shelves by a patron not returned to their shelf position, perhaps left on a study desk or counter.
  6. - when displayed, barcodes returned now are not registered as a formal loan but will be recorded as an item informally used within the library and aggregated as such for future analytics if enabled (see point 8 above).

Note: When collecting items used "within the library" for re-shelving, click the icon in Step 5 above to display the blue icon shown in Step 6 above.


You may then scan the barcodes of the items used "within the library". Click the blue icon to turn it OFF again, so that normal returns can be processed.  If you do scan any items on loan, or with reservations when the icon is blue, they will be treated normally.


Retrieving 'Used  Within Library' Statistics

It may take 24 hours for the statistics to be visible in Reports > circulation  > Loan statistics (anonymous) >  use filters > Search.


Record Items Used Within the Library


To record items used within the library:
  1. - count usage of one or more loans within the library from the Circulation page, or
  2. - count usage of one or more loans within the library from the header of any page.
  3. Returns dialog box will display relevant notes on return messages that may need acknowledgement, or advisory messages which do not need any action taken. Note: Configure Audio Events to set a beep for returns processing.
  4. - lock the Returns dialog box to retain the logged contents in the dialog until unlocked and the screen is closed. Note: This is helpful if you need to see last 10 returns.
  5. - click to record items that have been used within the library without being formally checked out or borrowed. Note: These are usually items that have been removed from the shelves by a patron but not returned to their shelf position, e.g., left on a study desk or counter.
  6. - when displayed, barcodes returned are not registered as a normal loan but will be recorded as an item informally used within the library and counted as such for future analytics if enabled.

Note: When collecting items used "within the library" for re-shelving, click the icon shown in Step 5 above to display the blue icon shown shown in Step 6 above.


As you may then scan the barcodes of the items used "within the library" any anomalies will be displayed. Click the blue icon to turn it OFF and process normal returns. If you scan any items on loan, or with reservations when the icon is blue, they will be treated normally.


Reviewing Used Within Library Statistics


It may take up to 24 hours for used within library statistics to be visible in Reports > Circulation  > Loan Statistics (Anonymous) >  use filters > Search.